PERSONALIZED ATTENTION
The ultimate goal of Miramar Hospitality is -- owner satisfaction -- on every level. We work closely with you to establish and implement operational and financial goals. Our clients enjoy direct, personal attention and service from Miramar Hospitality's senior staff - not its representatives or subordinates.
When choosing Miramar Hospitality, you are associating with senior people who have a wealth of experience and will dedicate their talents to meeting your particular needs.
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EXPERIENCE
Clients receive service from seasoned professionals. All communications are handled by an individual with at least 20 years of experience in the hospitality industry.
The combined talent of Miramar Hospitality's staff delivers experience gathered from over 300 hotel or restaurant properties ranging from budget to luxury, commercial hotels to state-of-the-art conference centers and resorts.
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SOUND MANAGEMENT PRINCIPLES
Miramar Hospitality believes the key to enhancing short or long term profitability is to stress basic sound management principles. This includes the implementation of a strong strategic plan written for each individual property. Every plan should incorporate sales, marketing, capital and operating strategies. After approval by the client, Miramar Hospitality works to ensure these plans are implemented in a thorough and professional manner.
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FLEXIBILITY
A client may not always require the full range of services offered by Miramar Hospitality. Therefore, we encourage owners to select only the services required, be it a single element or the total project package.
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COMMUNICATIONS
Miramar Hospitality's financial monitoring systems are designed to provide early warning of potential issues, for both on-site management and owners. The components of this system include a five year plan, detailed annual budgets (revenues and costs, financial plan, capital plan, and cash flow forecast), quarterly forecasts, monthly cash updates, daily reports and recommendations for corrective action. Up to the minute, communication between Miramar Hospitality and the client is assured through detailed reports and regular quarterly meetings.
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